Program Manager – Global Equities Operations Transformation – Associate

The Digital & Platform Services Global Equities Operations Transformation team is responsible for the delivery of the Strategic End State Programs which drive scale, mitigate risk, and improve overall client experience.

The Equities Operations Transformation team is seeking an Associate 602 level candidate who will be part of the Transformation team responsible for aligning cross-functional and cross-LOB projects across Global Equities products. The candidate will also be directly responsible for the Buenos Aires Transformation team. The candidate will be asked to lead governance routines, work streams and projects across Global Equities Operations.  The role will require collaboration with various internal teams and business leaders alike, delivering Target State Solutions that are aligned with the strategy, cost optimization, regulatory reporting, and end state client experience.

As a Program Manager for Global Equities Operations Cross-LOB Initiatives, you'll manage strategic and tactical projects/programs, and provide analytical, reporting, communications, and change management support for Equities Operations which includes senior management. Projects may include digitization/automation, operational efficiency, regulatory, control, business resiliency and/or people initiatives. 

Responsibilities:

• Manage end-to-end delivery of projects/programs, partnering closely with teams across Operations, Technology, Sales & Trading, Data & Analytics, Legal & Compliance, Finance, Human Resources, and other corporate functions. This will include project planning and analysis, resource management, driving or overseeing project execution, and reporting of status to senior management.


• Manage and develop the local BA Equities Operations Transformation team project managers; optimize flexibility of resource management and the opportunities for PMs to work on diverse projects. Ensure our people have well-defined platform roles to support promotion and career development potential. Ensure appropriate distribution of talent and experience across our book of work.


• Partner with Business, Tech and Ops leads to create a coordinated strategy and investment plan to achieve agreed vision and architecture to best support the business and achieve stated goals.


• Actively influence change in the industry either facing off to trade associations or regulators, to achieve the best regulatory outcome to protect our clients and the Firm.


• Leverage business knowledge and technical expertise to challenge assumptions and operating models to continuously ensure a strong, effective control environment including managing risks. 


• Conduct data collection, data analysis, and synthesis to develop recommendations for management or to inform management decisions for our major strategic programs.


• Leverage the latest digital tools and technologies to support development of scalable, leading-edge solutions collaborating with our Innovation team.


• Design and documentation of organizational and operational processes to support program execution


• Lead problem solving and data driven decision making inclusive of process design, re-engineering, and target state modeling

Qualifications:

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• Markets or other related financial services experience preferred; experience in an operations and knowledge of industry regulations is a plus 


• Excellent written/verbal communication and presentations skills targeting various stakeholders and senior management


• Intermediate/Advanced experience using Microsoft Office, including Excel, and PowerPoint


• Excellent analytical and logical thinking to understand and analyze complex business problems


• Strong data analysis skills, including analysis of operational, process, and financial data


• Strong organizational and prioritization skills, detail-oriented, and strong interpersonal and influencing skills


• End-to-end project management experience, including scoping, business case development, implementation, results measurement, and change management


• Ability to analyze and resolve project-related issues and follow through with set objectives


• Experience with emerging technologies and the latest digital tools is a plus


• Experience working with geographically distributed and culturally diverse workgroups


• Ability to develop strong partnerships across lines of business to achieve goals


• Proven ability to achieve quality results in a high-pressure, rapidly changing environment requiring flexibility / adaptability to changeable directives.