Team Lead, Accounts receivables-Argentina

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Reporting to the AP/AR Manager, the Accounts Receivables Team Lead is responsible for producing, maintaining, and analyzing all reports related to accounts receivables activities. This role supports month‑end processes, customer creation, KPI tracking, Passthrough and milestone invoicing knowledge, deposits and collections.

The Team Lead will also be responsible for conducting follow‑ups with customers, requiring strong written and verbal communication skills. In addition, this position oversees the documentation and continuous updates of AR processes to ensure accuracy, compliance, and operational efficiency.

• More specifically, the Accounts Receivable Team Lead: Prepare and maintain KPIs for various internal and external stakeholders;
• Create customer profiles, including taxation information (as per province and or country of origin);
• Ensure alignment between contract terms, billing, and collections
• Assign and prioritize Accounts Receivable Team’s workload, ensuring deadlines are consistently met
• Review team output for accuracy, completeness, and adherence to processes. Collaborate with project financial analyst on project invoicing reconciliation to ensure that all amounts are invoiced and paid ;
• Coordinate transaction adjustments between AP/AR;
• Support the Accounts receivable team with replacements during vacations/workload peak, requiring full knowledge of all their tasks within the team;
• Assist and support the AR team in responding to customers, internal and external stakeholders’ inquiries;
• Manage the Accounts Receivable team, including setting annual goals, monitoring performance, supporting development, managing leave requests, and assuring appropriate workload planning and coverage
• Oversee AR aging and ensure appropriate follow-up actions are taken to resolve outstanding payments. Participate and support deposit reconciliations to ensure timely identification and resolution of discrepancies
• Provide leadership in continuous improvement initiatives within Accounts receivable, contributing to enhancements of tools, systems, and standardized processes;

Increase department productivity and accuracy by developing automated tools, reporting solutions, and best practice documentation. Employee may be assigned to other responsibilities that do not pertain to their former description, if they have the required experience, are qualified and/or have received adequate training.

• Minimum education of a college degree in a relevant field
• Bachelor of Business Administration, Accounting (B.A.A) an asset;
• Minimum of five (5) years of relevant experience in Accounts receivable
• Prior experience in a supervising or lead role. Strong analytical and problem-solving capacities;
• Excellent written and oral communication skills in English;
• Proficiency in ERP systems
• Strong proficiency in Microsoft Suite (Word, Excel, PowerPoint, Outlook)
• Advanced knowledge and strong proficiency in Excel
• Ability to prioritize and manage multiple tasks at the same time

The work environment 

At Indero, you will work with brilliant and driven colleagues. Our values are collaboration, innovation, reliability and responsiveness. We offer a stimulating work environment and attractive advancement opportunities. 

In this position, you will be eligible for the following perks: 

• Flexible work schedule / work schedule :
• Home-based position
• Ongoing learning and development 

About Indero

Formerly known as Innovaderm, Indero is a world-renowned expert and clinical research leader in dermatology. We have more than two decades of experience serving a broad range of indications, patient populations, administration routes, and drug classes, and a global footprint.

Indero is a dual-focus CRO for dermatology and rheumatology, with 25+ years’ experience in clinical research and trial delivery. Our full-service approach – which includes everything from protocol design and patient recruitment to trial monitoring and biometrics – provides biotech and pharmaceutical sponsors with the rigorous scientific foundation and tailored expertise their studies need to reach the finish line efficiently and effectively. With capabilities in North America, Europe, Asia Pacific and Latin America; vast, continuously growing relationships with investigators and patients; and a dedicated research clinic through which we design and execute our own studies, Indero is the ideal CRO partner for clinical needs at global scale..

Indero is committed to providing equitable treatment and equal opportunity to all individuals. As such, Indero will provide accommodations throughout the recruitment and selection process to applicants with disabilities, upon request. 

Indero only accepts applicants who can legally work in Argentina