The Pharmacovigilance Specialist, Adverse Events Intake responsibilities include receiving and documenting incoming telephone calls, faxes or emails from investigative sites or other sources reporting Lifecycle Safety Data.
Responsibilities include:
Pharmacovigilance Specialist, Adverse Events Intake responsibilities include receiving and documenting incoming calls, chats, faxes and emails from external customers such as patients and/or healthcare providers) and responding to their enquiries about products. Summarizing these reports based on information identified as vital to the project
Disseminate clear, accurate information to healthcare professionals and patients based on the approved call scripts and/or other approved resources related to the use of client products Creating Adverse Event and Product Quality Complaint reports requiring concise data entry covering everything from patient symptoms, admission and results – this will include medical terminology, writing narratives, generating case queries.
Clarify, investigate and capture adverse event and product quality information
Essential Functions
Process Safety data according to applicable regulations, guidelines, Standard Operating procedures (SOPs) and project requirements.
To perform Pharmacovigilance activities per project requirement including but not limited to, collecting and tracking incoming - Adverse Events(AE)/endpoint information
Ensure to meet quality standards per project requirements.
To demonstrate problem solving capabilities.
Qualifications
Bachelor's degree in life sciences or related field and up to 3 years of relevant experience, inclusive of up to 1 year of Pharmacovigilance experience.
Advanced English level
Good knowledge of medical terminology.
Excellent attention to detail and accuracy.
Strong organizational skills and time management skills.
Strong verbal/written communication skills.
Self-motivated and flexible.
Demonstration of IQVIA core values while doing daily tasks
Flexibility to operate in shifts.
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at https://jobs.iqvia.com
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