Grundfos is seeking an experienced CSSC Front Line Representative to join its CSSC Industry LATAM team. The CSSC Front Line Representative will contribute to a thriving sales team whilst delivering world class customer services through various Customer channels i.e. telephone, E-mail, live chat, instant messaging etc.
What is the job about?
The position provides first Customer contact resolution on inquiries which can resolve rather shortly (as predefined by Group guidelines) and decide on the further processing of business transactions based on defined processes. Provide timely and effective quotations, technical advice, and Order Entry related support to Customers and sales teams. This position reports directly to the CSSC Supervisor and will operate daily out of the San Luis Potosí, MX facility. Relocation for this position cannot be supported and qualified candidates must have authorization to work in Mexico without support.
Your main responsibilities:
Your background
We imagine that you have:
What’s in it for you?
What are your goals? At Grundfos, we're committed to supporting your journey towards achieving your professional and personal goals. We are guided by our six core values, and you’ll find that your fresh ideas will be welcomed and make a difference in everything from local to large-scale global projects. You’ll encounter colleagues from all over the world both as part of your daily work, supporting and all the while broadening each other’s cultural horizons.
In addition, your day-to-day benefits include:
Do you want to learn more?
If this job sounds appealing, please send your resume by clicking “Apply”.
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We look forward to hearing from you.